General Questions

What is PikPays?

PikPays is a registered online marketplace where customers can shop for phones, computers, electronics, cars, gadgets, groceries, properties, and fashion items through secure and verified channels.

How do I place an order?

Orders are placed through WhatsApp or our online channels. Simply contact us with the product you want, and our team will guide you through the ordering process.

Payments

What payment methods do you accept?

We accept Bank Transfer (for WhatsApp orders only), PayPal, and Pay on Delivery within Lagos for eligible orders.

Is bank transfer available on the website?

No. Bank transfer is only available for orders confirmed via WhatsApp. Payment details are provided during order confirmation.

Do you accept PayPal?

Yes, we accept PayPal for secure and fast online payments.

Is Pay on Delivery available?

Yes, Pay on Delivery is available only within Lagos and applies to selected products depending on eligibility and order conditions.

Orders & Delivery

How long does delivery take?

Delivery time depends on the product type and location. Lagos deliveries are usually faster compared to other regions.

Can I cancel my order?

Orders can only be cancelled before payment confirmation or before dispatch. Once processed, cancellations may not be possible.

Do you deliver outside Lagos?

Yes, we deliver across Nigeria depending on the product and logistics availability.

Support

How can I contact PikPays?

You can contact us via WhatsApp for fast support, order placement, and inquiries.

Is PikPays a registered business?

Yes, PikPays is a registered marketplace committed to secure and reliable transactions.