Overview

PikPays provides access to products that may come with manufacturer or supplier warranties. This policy explains how warranty claims are handled and the responsibilities of customers.

Warranty Coverage

Warranty coverage is applicable only where it is offered by the manufacturer or authorized distributor. Each product warranty may differ depending on the brand and product type.

Faults & Technical Issues

PikPays is not liable for factory defects or technical faults after purchase. If a product develops a fault, customers are required to take the item directly to the official service center of the manufacturer for inspection and resolution.

Warranty Process

• Verify if the product is still under valid warranty
• Take the product to the official service center of the brand
• Follow the manufacturer’s warranty terms and conditions
• Keep proof of purchase for verification

Important Conditions

• Warranty does not cover physical damage, misuse, or unauthorized repairs
• Accessories and packaging may not always be required by service centers, but should be kept where possible
• PikPays does not handle direct warranty repairs or technical servicing

Limitation of Responsibility

PikPays shall not be held responsible for factory errors, technical faults, or product failures. All warranty claims must be handled through the official manufacturer or authorized service centers.